Choosing Aged Care Support in 2025:
A Simple Guide
If you’re looking for aged care support for yourself or a loved one in 2025, you’re not alone – and you’re not expected to figure it all out yourself. With the new Support at Home Program launching in November 2025, many Australians are wondering how to choose the right aged care services, and what the changes mean.
This guide breaks it down in plain English – so you can make the best decision with confidence.
✅ Key Points
- Aged care in Australia is changing with the new Support at Home Program
- Choosing the right support depends on your goals, needs, and funding eligibility
- You don’t need to make decisions alone – GoCo offers obligation-free expert advice
- Support options include CHSP Commonwealth Home Support Program, Home Care Packages (soon to be Support at Home), and private care
- New reforms begin 1 November 2025, so planning early helps
What Aged Care Options Are Available in 2025?
In 2025, aged care support in Australia will include:
- Commonwealth Home Support Programme (CHSP) – entry-level help at home
- Support at Home Program – the upcoming system that will replace the Home Care Packages Program on 1 November 2025.
- Private aged care services – paid out-of-pocket for flexibility or speed
- Aged Care Homes – known more commonly as a nursing home or residential aged care facility for older people who need ongoing help with everyday tasks or health care.
You may be eligible for one or more of these options depending on your health, living situation, and needs.
How Do I Know What’s Right for Me or My Family?
Here’s a quick way to think it through:
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If you just need help with cleaning, lawns, meals or transport, you might need CHSP or Support at Home Level 1.
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If you have more complex needs or chronic conditions, you might need higher-tier Home Care Package services or Support at Home.
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If you want fast access and full choice of services, consider private services (these can be used alongside government help).
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If you feel unsure where to start, talk to a GoCo advisor for free support.
What’s Changing in 2025?
The new Support at Home Program will launch on 1 November 2025, combining existing Home Care Packages programs into one simpler system. It aims to:
- Offer more flexible funding
- Base support on your individual needs and care classification
- Make it easier to navigate services as you age
Until then, the Home Care Package program is still in place and fully available.
Don’t Try to Choose Alone – GoCo Can Help
Navigating aged care services can feel overwhelming, especially when reforms are involved. That’s why GoCo offers obligation-free, personalised quote for people living in the New England North West Region of New South Wales.
Our team can:
- Explain your options in plain English
- Help you apply for government-funded services
- Support you through assessments and referrals
- Support you as the new system rolls out
Whether you’re planning ahead or need help now, we’re here for you.
FAQs
What program will replace the Home Care Package program?
The new Support at Home Program, starting 1 November 2025.
Do I need to wait for the changes to get help?
No – current programs are still active and GoCo can help you apply today.
Is GoCo a government provider?
Yes, GoCo is an approved aged care provider and offers free support to help you get started.
Need help choosing the right support?
Whether you’re just starting to explore options or need help now, GoCo is here to guide you every step of the way.
Call us on 02 6740 2240
Email: info@gococare.com.au
Or visit: www.myagedcare.gov.au
