Aged Care

My Aged Care: The start point to accessing services for people over 65 years, and for Aboriginal or Torres Strait Islanders over 50

My Aged Care Service Finder: Find service providers in your local area

Commonwealth Home Support Services (CHSP): Find out more about what CHSP can do for you and how to get started

Pathway to access a Home Care Package: Find out more about Packages of Care at home and how to access one

Home Care Package Fee Estimator: A tool to estimate what your fee for a Home Care Package might be

Dementia Australia: For information and resources about dementia

Australian Aged Care Quality Agency: Accreditation body for all Aged Care Services in Australia. The Quality Agency also provides education, resources and support for all Aged Care Services to meet the National Aged Care Quality Standards. They also provide information on the transition to the new Aged Care Quality Standards which all Aged Care providers are transitioning to by 1 July 2019.

Royal Commission Into Aged Care Quality and Safety

On Tuesday 9 October Prime Minister Scott Morrison announced the Terms of Reference for the Royal Commission into Aged Care Quality and Safety.

The Royal Commission’s interim report is expected by 31 October 2019, and its final report no later than 30 April 2020.

Further information about the Terms of Reference, as well as plans for submissions and hearings, can be found on the Royal Commission website.

If you or a family member have immediate concerns please contact the Aged Care Complaints Commissioner on 1800 550 552 or you can lodge a complaint online.

Source: Australian Government Department of Health,


Carers Gateway: Information and resources for Carers. Find services, learn about Disability supports, connect with other carers and find information about preparing for change.

Carers NSW: A non for profit organisation that focuses on all things relating to Carers.

Centrelink – Carers: Information about financial support available to Carers.