COVID-19 Update

GoCo is closely monitoring and responding to the evolving COVID-19 outbreak and advice provided by the NSW Government. The safety and wellbeing of our clients, volunteers, partners and staff is of paramount importance and remains our top priority.

ALL visitors and transport passengers are required to Check In using the Service NSW QR check-in system.
If you do not have a smartphone or if there are technical difficulties with the QR code, one of our friendly team will Check in on your behalf.

Please refrain from attending our offices if you:

  • Live or have been to Greater Sydney in the last 14 days The Greater Sydney region includes the Blue Mountains, Central Coast, Wollongong and Shellharbour areas.
  • Have been to any close, casual or monitor for symptoms locations in NSW in the last 14 days
  • Have been to any of the current locations of interest,  close or casual contact locations, or places of high concern in NSW or interstate in the last 14 days
  • Have COVID-19 symptoms – fever (37. 5°C or higher) or symptoms of COVID-19
  • Are a close contact of a person with confirmed COVID-19 and are within their self-isolation period or live in a household with a person who is currently self-isolating
  • Are waiting for a COVID-19 test result

The one person per four square metre rule has been reintroduced to our group rooms and we ask that you please practice physical distancing and good hygiene measures.

Masks must be worn at all times

  • while in our offices.
  • during GoCo transport services
  • during home visits
  • A staff member or visitor may remove their mask under the following conditions:
  • while communicating with another person who is deaf or hard of hearing
  • if wearing a mask creates a risk to health and safety
  • where clear enunciation or visibility of your mouth is essential
  • when eating or drinking
  • during attendance at GoCo aged care social groups in our venues, provided the attendee signs in and out of the venue electronically

Anyone removing a mask for one of these reasons should maintain 1.5m distance from others wherever possible.

Thanks for your cooperation.

Stay safe.

GoCo Management

Premiers Concert Social Trip to Sydney

GoCo Gunnedah clients are invited to join us for a social trip to Sydney to enjoy the Premiers Gala Concert as part of Seniors Festival in April.

The three-day trip will leave from Gunnedah on Tuesday 20th April for two nights accommodation on Darling Harbour, returning on Thursday 22 April.

GoCo was successful in receiving a bunch of free tickets to attend the upcoming Concert which headlines, Human Nature on Wednesday 21st April 2021 at Aware Super Theatre.

The social trip has limited seats available and will have travel, accommodation and tickets subsidised by GoCo and Commonwealth Government funding.

Clients must be willing to share a twin room or attend with a partner and need to be fully mobile with no walking aids.

GoCo clients eligible through My Aged Care are eligible to attend.

Tuesday 20 April – Thursday 22 April 21

Departing GoCo Gunnedah at 8.30am

RSVP: Friday 9 April 21

Places are limited, contact Lisa at GoCo to reserve your seat on 02 6740 2240.

See full trip itinerary here.

See Premiers Concert line up here, including Motown specialists, Human Nature.

It’s time to care about aged care – sign the petition

GoCo and Gunnedah Shire Council support the Australian Aged Care Collaboration industry campaign which seeks to instigate change in the aged care industry.

We encourage all our clients, volunteers, partners and friends to Sign the petition to support the campaign which intends to lobby our Member of Parliament to support comprehensive reform of the aged care system, and Government action to ensure all older people are supported and enabled to live their lives with dignity.

New GoCo Doctors Run

GoCo has listened to the Gunnedah community and responded to the shortage of doctor’s appointments with a new regular and affordable transport service – the GoCo Doctors Run.

GoCo has partnered with North West Health in Tamworth and Ochre Medical Centre in Boggabri to reserve set GoCo client appointments on regular days of the week.

‘This initiative came about with our team listening to our clients, the community and even experiencing the challenges to see doctors locally themselves,’ GoCo Executive Manager, Bruce Mercer said.

‘It was clear that there is a need to help people attend these appointments until Gunnedah can attract more doctors,’ Mr Mercer said.

The GoCo Doctors Run involves collecting clients from their homes with the GoCo Bus, transporting them to their ‘GoCo reserved’ appointment, which is bunched with other GoCo appointments to reduce wait times.

Clients are then returned to their homes.

All reserved appointments are available in the mid morning to minimise the time clients spend away from home.

‘Our transport services are possible thanks to a dedicated team of GoCo Volunteers who give up their time to drive clients to Tamworth and Boggabri,’ Mr Mercer said.

‘We’ll also need to attract more volunteer drivers and carers to accompany clients on the Doctors Run, so we implore community members who are willing and able to put up their hand to become a GoCo volunteer.’

Clients will book their doctors appointment directly with North West Health at East Tamworth Medical Centre or Ochre Medical Centre in Boggabri on the designated using a special GoCo reference.

Clients will then contact GoCo to book their seat on the Doctors Run.

The GoCo Doctors Run is for new and existing GoCo clients and is available for both community members and older people eligible through My Aged Care.

All Doctors Run trips incur a contribution to the cost in the form of fees outlined in GoCo’s fee schedule.

Bookings can be made now for appointments commencing in March 2021.

How can I book?

If you are a current GoCo Client:

Call GoCo to book your seat and find out how to book your ‘GoCo Client’ medical appointment.

If you are not a GoCo Client:

Contact us to find out how to join 02 6740 2240.


North West Health – East Tamworth Medical Centre 02 6768 3222

  • Monday mornings
  • Wednesday mornings
  • Fridays mornings


Ochre Medical Centre – 1 Wee Waa St 02 6749 7097

  • Every second Tuesday morning

Call for Expression of Interest – Clinical Governance Committee Members

Gunnedah Shire Council seeks suitably qualified clinical governance specialists to oversight and advise Councillors as part of a Clinical Governance Committee for its community care business enterprise, GoCo.

GoCo and Gunnedah Shire Council seeks expressions of interest for the following positions:

Clinical Governance Specialist

Expression of Interest

Position Description

Clinical Specialist

Expression of Interest

Position Description

See the Clinical Governance Committee Information Pack for more details on GoCo and the Clinical Governance Committee or you may contact GoCo Quality and Systems Leader, Jasmin Bird on 02 6740 2240.

Expressions of Interest addressing the detailed qualifications and competencies in the above Expression of Interest should be directed to the General Manager, Gunnedah Shire Council, PO Box 63, Gunnedah or to [email protected] by close of business on Wednesday 17th March 2021.

New Tamworth Social Calendar of Activities

GoCo is excited to announce the commencement of social groups in Tamworth in March 2021.

We have are thrilled to invite you to express your interest in the following programs and to spread the word to your family and friends who may enjoy a bit of regular social fun. Don’t hesitate to contact us for your copy of our Tamworth Social Calendar.

Meals with Friends

On the third Thursday each month, Meals with Friends is an opportunity to relax and chat while enjoying a social luncheon at one of the wonderful venues we have here in Tamworth or out of town, when COVID-19 rules permit. All GoCo clients receive a main meal, dessert and drink at a subsidised rate.

The first Meals with Friends is on Thursday 18 March 2021 at 12pm at the Riviera Bar and Grill at the Best Western Sanctuary Inn. Contact us to attend.

Dementia Café

On the second Wednesday of the month, people living with Dementia and their carers can meet at a Café and enjoy the company of people who are experiencing what they are. It is a great way to share stories, information and have some time out.

Dementia Café will be held on Wednesday 10  March 2021 at 10am at Inspirations Café, Tamworth. Contact us to attend.

Strength and Balance Exercise Classes

We are taking expressions of interest to firm up numbers and preferred days and times for new classes in Tamworth. Classes are offered at a subsidised rate. Contact us  today to register your name.

Tech Savvy Seniors Classes

Tech Savvy Seniors is a partnership with Central Northern Libraries to deliver technology lessons to GoCo clients. The 10 Week course will run on Tuesdays at the Tamworth Community Centre from  6 April – 8 June 2021. Clients receive free Samsung Tablet. Contact us to register your attendance.


All social activities must be booked in advance and have limited numbers. Book your place today.

GoCo Surveys – Have your say

GoCo invites our clients and volunteers to complete our surveys to have your say.

We’d love your feedback! Your thoughts help us to understand where we can improve and understand whether our services and supports measured up to your expectations.

The year 2020 has been unlike any other. Although, disruption occurred to a number of our services this year due to COVID-19, GoCo is committed to being agile and adapting our approach to suit requirements as well as your own individual needs and preferences.

Please be candid, your answers are CONFIDENTIAL.

Complete the relevant survey below:

CHSP Client Survey

HCP Client Survey

Relative and Representative Survey

Volunteer Survey

Paper Surveys: Paper surveys are available from GoCo offices or you can request them over the phone to be posted. When you complete the form, please drop it into the collection box at the reception desk of any GoCo office, or post it back in the envelope provided. We will not see your individual return (unless you want us to).

The results will be reported to our management team and will help us make improvements to our services. The report will not allow your answers to be identified from those of others.  So please say what you think.

If you have any questions about this survey, please ring Jasmin on 0437 078 908. 

Please return this survey before Friday 18th December 2020.